Spillcloth Privacy Policy
About Us
Spillcloth respects your privacy and handles your personal data with care. We comply with the General Data Protection Regulation (GDPR). In this privacy policy, you can read about what data we collect, why we collect it, and what your rights are.
Spillcloth is responsible for processing your data:
- Spillcloth
- Lagedijk
- 1544 BH Zaandijk
- Chamber of Commerce number: 99854570
- Email: info@spillcloth.com
- Website: www.spillcloth.com
What Data We Process
We process only data that you provide to us yourself or that is generated when you use our website:
- First and last name
- Address Information (Shipping and Billing Address)
- Email address and phone number
- Order details, such as products, amounts, and order history
- Payment information, such as the selected payment method (the payment provider processes the full bank details, not us)
- Information you enter in our contact form
- Technical data, such as IP address, browser type, and browsing behavior on our website
We do not knowingly process data from children under the age of 16 without the consent of a parent or guardian.
Why We Use Your Information
| Objective | Legal Basis (GDPR) |
|---|---|
| Processing, Paying for, and Delivering Your Order | Performance of the Agreement |
| Contact you regarding your order or question | Performance of the Agreement |
| Handling Returns and Complaints | Performance of the Agreement |
| Keeping our records up to date (invoices) | Legal Obligation |
| Subscribe to the newsletter (only if you sign up) | Consent |
| Analyzing and Improving a Website | Legitimate interest or consent |
You can always revoke your consent, for example, by using the unsubscribe link in our emails.
How long we retain data
We do not retain your data any longer than necessary:
- Order and billing information: 7 years, due to tax record-keeping requirements
- Customer Account: as long as your account is active, or until you request its deletion
- Contact form and emails: until your inquiry has been resolved, and thereafter for a maximum of [period, e.g., 1 year]
- Newsletter information: until you unsubscribe
Who We Share Data With
We never sell your information. We only share it with parties necessary to provide our service:
- Payment Provider: WooPayments for processing payments
- Carrier: PostNL for delivering your package
- Hosting provider and website developer: Outlawz, responsible for operating and maintaining the website
- Email service: Microsoft for sending order confirmations and, if applicable, the newsletter
- Accountant or Accounting Software: WooCommerce for Our Bookkeeping
We enter into a data processing agreement with parties that process data on our behalf. In addition, we only disclose data if we are required to do so by law.
Cookies
Our website uses cookies. These are small files that are stored in your browser.
- Functional cookies: necessary for the online store to function, such as your shopping cart and the checkout process. We do not ask for your consent for these.
- Analytical cookies: to see how visitors use the site so we can improve it. We use WooCommerce Analytics for this purpose.
- Marketing cookies: only with your consent, via the cookie notice on our site.
You can always delete or block cookies through your browser settings.
Security
We take appropriate measures to protect your data from loss and misuse. Our website uses a secure connection (SSL, indicated by the padlock icon in your browser). Only employees who need access to your data for their work have access to it. If you believe your data is not properly secured, please contact us.
Your Rights
You have the right to:
- view your information
- to have incorrect information corrected
- to have your data deleted
- object to the use of your data
- to have your data transferred to another party
- to withdraw your consent
Please send your request to info@spillcloth.com. We will respond within four weeks. To prevent abuse, we may ask you to verify your identity.
Are you dissatisfied with how we handle your data? If so, you can file a complaint with the Dutch Data Protection Authority via authoritypersonal-data.nl.
Changes
We may update this privacy policy, for example, if our online store changes. The latest version is always available on this page.
Last updated: September 30, 2026
Do you have questions about this privacy policy? Please email info@spillcloth.com